Free Standard Shipping
We employ the services of major trusted international carriers to fulfill your package in a fast and secure manner. Most frequently shipped to with estimated dates of arrival for your reference:
Expedited USA Shipping
We have warehouses in California and China. Our free standard shipping includes shipping from our warehouse in China. If you wish to receive your order quicker, please select the USA WAREHOUSE option during checkout.
Note: Our China warehouse works Sunday to Saturday and orders are fulfilled same day. Average transit time, with processing, is about 5 to 9 business days. Whereas, our US warehouse works Monday to Thursday and orders are fulfilled 2-3 business days. Average transit time, with processing, is about 5 to 7 business days.
We highly recommend our Free Standard Shipping option as it offers the best value to our customers.Delivery Guarantee
Shipping Policy & Terms
To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information. If the package is returned non-deliverable we will issue a store credit for the net price of your item(s) minus the shipping charge.
If you refuse any shipments from www.hermitfitness.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your refund.
If your tracking information states that your package was delivered and you have not received it. You must address this with your postal service. Hermit Fitness does not hold responsibility for packages that state to be delivered. We do not issue a refund for packages that state being delivered.
Just a reminder that you will receive your order within 7-40 business days from the date that it is shipped out, not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take a few days to process your order. This is just an estimate and doesn't include weekends or holidays. When your order has been shipped, you will receive an email with tracking information.
In some instances, delivery may be delayed depending on your country's customs. We and the carrier do not have control over how long customs deem fit to hold a package. In addition, certain countries may apply tariffs after the package is accepted. We suggest checking with your local post office to find out if that applies to you as we does not cover additional customs fee charges. We are not responsible for applicable customs fees, import duties, taxes, or any other charges.